Privacy policy

privacy

brillé kitchen ("we", "us") takes your privacy seriously. this policy explains what we collect, why, and what you can do about it.

what we collect

  • order info: name, shipping address, email, phone (for delivery), order contents
  • payment info: handled directly by our payment processors (Shopify Payments, PayPal). we never see your full card number.
  • website use: standard analytics — pages viewed, device type, referring source. used to improve the site, never sold.
  • marketing: only if you opt in (email signup, newsletter)

why we collect it

  • to fulfill your orders
  • to respond to customer service questions
  • to send order confirmations and tracking updates
  • to send marketing emails — only if you opted in (unsubscribe anytime in any email)
  • to detect fraud and keep accounts secure

who we share it with

  • shopify: our store platform (hosting, checkout, analytics)
  • shipping partners: Canada Post, USPS, DHL, and our fulfillment partners — only what they need to deliver your order
  • payment processors: Shopify Payments, PayPal

we don't sell or rent your data to anyone, ever.

your rights

you can request a copy of your data, ask us to correct it, or ask us to delete it (subject to legal retention requirements like order records). email hello@brillekitchen.com and we'll respond within 30 days.

cookies

we use cookies for cart functionality, analytics, and (if you consent) marketing. you can manage cookie preferences in your browser.

updates

we'll update this page if anything changes. material changes get an email notice to anyone who's ordered with us.

contact: hello@brillekitchen.com